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Adjusting a fee estimate on a time-based matter should not be a taboo subject. Too many legal practices surrender considerable revenue from poor practices and an unwillingness to disclose a new estimate.
Thanks change and estimates are like a weather forecast; sometimes you get them wrong! So don't be afraid to provide your client with a new estimate.....
The post Things change! Don’t be afraid to disclose a new fee estimate appeared first on Lawganised.

If anything, 2020 certainly tested our resolve, our ability to change (or ‘pivot’ for the buzz word bandits out there (and I really hate that word)), and adapt to new ways of working. However, as the saying goes “Whatever doesn’t kill you makes you stronger.” We’re here and the year is done. It cannot be…
The post Despite what 2020 threw at us, the major challenges law firm principals face remains the same appeared first on Lawganised.

Do you know your firm’s cost of doing business? It’s easy, right? Look at your monthly Profit & Loss statement and checking that bold figure towards the bottom that reads, ‘Total Expenses.’ For me, I like to get a little more surgical than that. Knowing your cost of doing business, or CODB, is critical from…
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Providing open, honest constructive feedback to members of your team is difficult. So is your default to provide feedback via email? As I have discussed in the past, feedback in writing is perilous; as the writer, you must be cognisant of the fact that your recipients are in total control of how they perceive your message. So,…
The post You won’t realise the benefits of delivering face-to-face feedback until you try it appeared first on Lawganised.

Do you thank your clients for their business at the conclusion of a matter, perhaps after they pay their final invoice? Two simple words can mean a lot to your client and equally your firm. Why it’s important to say thank you. While many firms invest heavily in business development and sourcing clients, seldom is…
The post Thank you! Two simple words that can mean so much appeared first on Lawganised.

So now I have your attention, I’d like to offer some thoughts on some of the perils of communicating via email (or in writing in general). The key message here is, unless you are a Pulitzer Prize-winning novelist, regardless of your intent, as the writer, you must be cognisant of the fact that your recipients…
The post SERIOUSLY?! I dare you to read this!! appeared first on Lawganised.

Recently I spent some time with directors of Sydney based boutique firm, Source, Stanislav Roth and Sean Melbourne. As I do with many firms, I discussed the pleasant feelings that certainty in business delivers. With Source, I believe I have found a firm that may have found the magic beanstalk beans on certainty, for not only their firm,…
The post Certainty Is Everywhere With Unique Retained Fee Model appeared first on Lawganised.

Lawganised was created with the vision of instilling certainty in law firms. But what is certainty in a law firm? What is certainty for a principal of a firm, charged with running the business and the leader that has taken all the risk? What I am talking about here is going to sound a little…
The post Certainty in Law Firms – You Want This. appeared first on Lawganised.

One of the key cash flow indicators of legal practices is its Lock Up days, or simply ‘Lock Up’. If your lock up days are getting out of control, implementing some specific cash flow enhancement strategies will help you get back on track. In his recent Webinar, my good friend, Matt Schlyder, known as ‘The…
The post Cash Flow Enhancement Strategies for Law Firms appeared first on Lawganised.

Lawyers spend considerable time and energy protecting their client’s risks. It is their obligation as a solicitor and as an Officer of the Court. So, as a mechanic is when servicing his or her own car, lawyers can often leave themselves and their business unprotected by not adopting best practice risk management procedures. No doubt…
The post Risk Management – It’s a boring topic that may just save you. appeared first on Lawganised.